At Word Camden Ltd we are committed to safeguarding and preserving the privacy of our visitors and customers.
We do update this Notice from time to time so please do review this Notice regularly.
WHAT INFORMATION WE COLLECT
In running and maintaining our business, we may collect and process the following data about you:
Information provided by you, for example, personal details when you register for information or make a purchase.
We only collect basic personal data about you that does not include any special types of information or location based information.
WHY WE NEED IT
We need to know your personal data so that we can provide you with the products you have ordered or the updates you have requested. We will not collect any data that we do not need in order to provide and oversee this request.
WHAT WE WOULD ALSO LIKE TO DO WITH IT
We would however like to use your name and email address to inform you of our future offers and similar products, and to inform you of any changes to our business, website, services or goods and products. This information is not shared with third parties and you can unsubscribe at any time via email or through our website. Please indicate below if this is something you would like to sign up to on our website.
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
HOW LONG DO WE KEEP YOUR DATA
We never give your details to third parties who are not vital to carrying out our services. The companies your details are shared with are our website host and our chosen marketing platform.
Our website is hosted by Squarespace and therefore customer orders which come through our website are stored by them in order for us to be able to manage our orders. You can view Squarespace’s Privacy Notice here.
Our newsletters are sent using Mailchimp, who store our mailing list. Newsletters only get sent to those who have chosen to sign up to our mailing list. You can view Mailchimp's Privacy Notice here.
Our checkout facility is hosted by Paypal and therefore customer orders which come through our website are stored by Paypal in order for us to be able to accept payments and manage our orders. You can view Paypal’s Privacy Notice here.
USE OF YOUR INFORMATION
STORING YOUR PERSONAL DATA
In operating our business via Word Camden Ltd website, your data is processed by our staff in the UK. We do not provide our own IT servers. However third party shall have access to your personal data unless the law allows them to do so.
Obviously we do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any illegal breaches that may occur.
We do not store credit card details nor do we share customer details with any third parties.
STORAGE OF PAYMENT DETAILS
THIRD PARTY LINKS
On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Address: Word Camden Ltd, 72 High Street, Braintree, Essex, CM7 1JP